[paulsant]

d_ean,

Respect your views, I've been in the trade when I was young and daft (service manager at a main BMW and Kawasaki dealership) and know where your views come from there is a major difference between a mechanic and a fitter, the mech needs to understand how the thing works, lives and breathes in the case of engines to determine whats wrong with it to fix it. Its been my experience that these guys are hard to find. Poor wages do not help either which was the reason I got out of it.
A fitter just takes of what he thinks is broke and installs a new part.
I've had no experience with Woods service yet but going off the rest of the staff I have high expectations. My bike is my pride and joy and comes a close second to the wife and kids, I am also very fussy and have very high expectations for any outfit entrusted to look after my wheels under warranty, my nearest dealers did not inspire confidence which is why I took the 200m round trip to Woods.

Paul