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I found that Ducati Insurance are great when taking the money but were absolute **** when making a claim. All i got was "Oh we will send you a form." From then on i was dealing with a hopless NU call centre in Belfast who gave me the old "the cheque has been posted" line for three weeks until i eventually got to speak to the manager who told me she had not even authorised the paymant yet. Rubbish.
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