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Originally Posted by deej
also heard lots of bad storys regarding emoto too
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Steer well clear of those clowns too!
Ordered some parts from them at the beginning of June, when nothing arrived I called them & they promised to part ship the order. Still nothing turned up & then they started giving me conflicting information on when the screen had supposedly shipped. I doubt they'd ever sent anything.
In the end got them to agree to give me a refund, received an e.mail saying the refund had been put on my debit card that day. Got my statement over 2 weeks later & guess what... no refund!
They then gave me a load of cobblers as to how they'd tried to refund me 3 times (none of the dates matched the date they originally said they had refunded me).
Called them up & asked to speak to the manager (was told he wasn't in), asked for the name of the manager so I could call back - they refused. In the end some arrogant individual came on the phone who still refused to identify himself other than as "the owner", who wouldn't let me speak and basically shouted at me for a couple of minutes before telling me that he had much better things to do with his time & hung up on me!
Eventually got a refund by cheque 2 weeks later.