belt service, what should be done?

**holla** · 18 May 08, 07:29 AM

hi all, i picked my 916 up over the weekend, it needs to go back as its running rich, lumpy at low revs and shooting 2 foot flames out of the exhausts !, they told me its a sensor that needs taking out , cleaning and replacing and its not uncommon. what ****es me off is they had it a week and obviously didnt start it after they had done the service to check all was well so now i have to take it back to them, anyway my question is this:

on a belt service what should they do, as for the last couple from 2 different places they dont give you a break down of all work done and just a simple bill with belt service written on it and a cost of £460, it was nearer to £600 for the previous place. i'm pretty sure they didnt change brake or clutch fluid and the cable tie is still on the rear wheel nut clip so that hasnt been off either. should everything be checked and replaced on this service or is there a more "major service" than a belt service ???????? if so what should you ask for to check everything is it the "bend me over a bit more service" ???

i've been told that next year it'll only be around £200....................... for an oil and filter change and possibly a fuel filter !!!!. i think i'll be doing it myself then but its just nice to have a fully stamped service book. i dont mind paying the money if i know the jobs been done but its very easy for some dealers to do the minimum and charge the maximum and if anything does go wrong just tell you its totally unrelated to anything they should have done as part of the routine service.

let me know your thoughts i'd be very interested in them

thanks

ian

**Douglas** · 18 May 08, 07:57 AM

Hi

The service schedule is in the back of the owners manual. If you havent got one, if you write to Ducati in Bologna with the VIN and reg number they will send you one foc!

The 996 manual, which is very similar to the 916 one is on line here:

Ducati.com || Bikes || Ducati Service || Manuals

I would insist on an itemised receipt in future. The description they used is meaningless, as there is no such thing as a "belt service"! It should be a 6000 or 12000 mile service, which should include all the items in the manual.

When I bought my 999 from Parkinsons it had been serviced before the sale, and it came with a check list showing what had been done. Although it revealed that the valve clearances hadnt been checked, at least I know what was done. which in my opinion is how it should be!

**desmoboy** · 18 May 08, 10:31 AM

For that kind of money i would expect the shims to have been done. I'd be amazed if at least one of them didn't need replacing either. Therefore they should have charged you for 1 shim at least.
Ask them what clearances they found. You'll know from their response whether they are telling the truth or not.
Also, if this is the more expensive of the 2 types of service they do then this has been the "big" one. Well from a cost point of view anyway.
My recent service on my 998s cost a grand which hurt like hell but i am at least confident that the shims are exactly as they should be.

**Ghost** · 18 May 08, 12:41 PM

If it didn't behave like that before you gave it too them I would suggest that something they have done is not quite right.

They are covering their arse saying its a sensor so they have chance to put it right at your cost.

I must stop being so cynical.

**holla** · 18 May 08, 07:04 PM

thanks for all your replies guys, i'll ask them if they have done all the things on the checklist and if they havent it wont be going there again. as regards the running rich symptoms, have any of you heard or experienced this after a service??

**holla** · 08 Jul 08, 07:48 PM

hi all, i was booked in at manchester ducati last weekend to try and sort my eratic low throttle response/ fuel problem and when i tried to start it the battery was dead.............. and only 1/2 full !!!!!!!!!. this was 2 weeks after a full belt service.

i topped it up and charged it overnight.................. but it was dead !

i got a new battery, topped the tank with super unleaded and added fuel conditioner/ cleaner and when i started it i can now get the problem to occur on demand now :

on tickover if you barely twist the throttle as soon as the revs begin to increase, hold it in that position and it misfires and feels like a cylinder is cutting out intermittantly, if you quickly blip the throttle its fine and is fine on the road at 1/4 throttle 1/2 and 3/4. its just the initial opening of the throttle thats the problem.

any ideas ?

i've been told it could be injectors that are dirty/ blocked ?

throttle position sensor not set right ( they put a new one of these on )

sensor of some kind ( i was told that a partial fault could not be picked up on the diagnostic equipment ??)

could it be the alarm causing the fault ? ( it is a 10 years old datatool one)

i might see if they can disconnect the alarm as i dont really need it now.

anyone else had such a problem and how was it fixed ?

your thoughts will be greatfully received.

thanks