| Ducati Paul Smart 1000LE - (2005 - Present) 1000 |
01 Feb 06, 03:42 AM
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#16 (permalink)
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Track Day Demon
Join Date: Nov 2005
Location: West Sussex
Posts: 230
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Quote:
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Originally Posted by smartv11
Shame manufactures penny pinch, I would happily pay say an extra £50 for a bike if it used stainless fittings - wouldn't everyone?????
Paul
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Same here.
New problem, walked out to it today and.........the paint is coming off the exhaust. 
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01 Feb 06, 05:37 AM
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#17 (permalink)
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Admin
Join Date: Apr 2005
Location: Torbay, Devon
Posts: 6,889
Bike: 2002 Ducati 748E
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So sorry to hear it DrBob 
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01 Feb 06, 10:12 AM
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#18 (permalink)
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Ducati 749/999 Moderator
Join Date: Sep 2005
Location: London
Posts: 3,930
Bike: 2006 749 Gloss Black
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Unbelievable!
Do they not test this stuff?! 
__________________
I see a red bike and I want it painted black, No colors anymore I want them to turn black.
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02 Feb 06, 03:39 AM
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#19 (permalink)
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Track Day Demon
Join Date: Nov 2005
Location: West Sussex
Posts: 230
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My ownership of this bike just gets better and better.
It went in for it's service yesterday so I dropped it off at 8:45, oh yeah it'll be ready for 4:30 no problem. Come 4:45 I get a phone call, the bike isn't ready so it won't be finished until Friday as they're shut on Thursdays.
How can it take 2 mechanics working an 8 hour day each longer than a day to service a bike, fit a set of exhausts and try and clean up some of the rust as the parts are being changed in March.
I also keep asking them to write a reply to a letter I sent 3 weeks ago and another 1 week ago.
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02 Feb 06, 12:53 PM
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#20 (permalink)
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Admin
Join Date: Apr 2005
Location: Torbay, Devon
Posts: 6,889
Bike: 2002 Ducati 748E
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Quote:
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Originally Posted by DrBob
How can it take 2 mechanics working an 8 hour day each longer than a day to service a bike?
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Where exactly do you get your bike serviced...?
I'll be sure to give it a wide berth next time I'm in West Sussex. 
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02 Feb 06, 02:53 PM
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#21 (permalink)
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Track Day Demon
Join Date: Nov 2005
Location: West Sussex
Posts: 230
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CMW Motorcycles. I'd go to P&H but I hate the people there aswell, the next nearest dealer is either Snells or Moto Rapido and they're 70 odd miles away.
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02 Feb 06, 03:34 PM
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#22 (permalink)
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Admin
Join Date: Apr 2005
Location: Torbay, Devon
Posts: 6,889
Bike: 2002 Ducati 748E
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I bought my bike in Kent secondhand, however the dealer who imported it was called Powerhouse Motorcycles, based in Ashford. Not quite sure how far from you they are but they knew their way around a Duke, give Ducati Ashford a miss though, they cost a fortune.
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03 Feb 06, 03:33 PM
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#23 (permalink)
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Track Day Demon
Join Date: Nov 2005
Location: West Sussex
Posts: 230
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It just gets better and better and better and better......
They have replaced some of the parts but are refusing to replace the rest as they're claiming I have neglected the bike. My S2R is still in the dealers if they want to see how I neglect my motorcycles.
Also the mechanics set the exhausts up yet set the tickover at about 900rpm so it keeps on stalling and I can't find anything to adjust it. Not even in the manual.
But overal Ducati can shove thier motorcycles up thier arses, I'm fed up with a company that treats the customers like ****. Bends over when I'm shouting at the rep to his face yet calls me a **** behind my back. I am now as every keeps on sugesting, write to MCN, Bike, Ride, everyone and tell them all about this.
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03 Feb 06, 05:29 PM
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#24 (permalink)
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Admin
Join Date: Apr 2005
Location: Torbay, Devon
Posts: 6,889
Bike: 2002 Ducati 748E
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All the best from here on DrBob, getting any kind of compensation sounds like it's going to be a struggle, lets hope the dealer eventually sees sense.
You may be interested to know that 'Two' magazine ( www.two.tv) are running a 'Longtermers 2006' section covering the SportClassic, although the not the same model as yours I image similar faults will appear thorughout the Classic range.
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05 Feb 06, 08:35 AM
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#25 (permalink)
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Track Day Demon
Join Date: Nov 2005
Location: West Sussex
Posts: 230
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I love this forum mainly for the fact it has given somewhere to vent my grief. Any other Ducati forum would be argueing the toss because thier beloved company is invincible and never makes a bad bike.
I had a flick through two and couldn't find anything about a longterm Sportclassic, I'll still write to them though. Only stupid thing is a very kind mate has taken it upon himself to very kindly write to Bike and MCN for me. He has just got internet access so is going over the top writing emails etc....
Also I just remembered something else stupid, Ducati told the dealer when they told him that I has neglected the bike that I can take them to court if I want, when I met the rep I told him that I didn't want to take them to court and never would. These people are surposed to be sorting my bike out yet they aren't even talking to each other.
And other thing with the pipes that the mechanics fitted. The bike now refuses to idle above 900rpm when cold and stalls all the time as if the automatic choke isn't working. When it's warm it jumps between 900 and 1200rpm and half the times I roll up to junctions it stalls. It's running hot, rather then 70-80 it's now around 100-110 in winter, and I know they're open pipes but it shouldn't bang and pop as much as it does.
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05 Feb 06, 11:38 AM
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#26 (permalink)
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Admin
Join Date: Apr 2005
Location: Torbay, Devon
Posts: 6,889
Bike: 2002 Ducati 748E
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Quote:
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Originally Posted by DrBob
I love this forum mainly for the fact it has given somewhere to vent my grief. Any other Ducati forum would be argueing the toss because thier beloved company is invincible and never makes a bad bike.
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As I say in the Welcome Post, what I was after (when creating the site), was an independant Ducati resource that didn't have to kiss any corporate arse. Was free of official Ducati influence, and NOT created on the back of a dealership or retail concern. But that's just me, I hate having to pay for anything or be a MEMBER and jump through hoops for anybody!
DrBob, Although I love Ducati Bikes, bad aftersales..... is bad aftersales, if you've bought the bike from new, only done 600miles and it's falling to pieces they should be doing all they can to fix the problems and not debating your level of care. If you had bought a Honda you could have left it out in the rain by the sea for 6 months, and you wouldn't have a fastner that couldn't be polished clean!
Quote:
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Originally Posted by DrBob
I had a flick through two and couldn't find anything about a longterm Sportclassic, I'll still write to them though.
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TWO Magazine - Longtermers 2006 Ducati SportClassic - March 2006 Edition (Page 58-59)
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09 Feb 06, 08:55 PM
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#27 (permalink)
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Track Day Demon
Join Date: Nov 2005
Location: West Sussex
Posts: 230
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I was doing the weekly checks earlier and I noticed that the engine paint is peeling off. I can't believe this is actually happening. I have paid a sizeable amount of money for a bike that just isn't worth it after all of this.
All of this shoddy build quality and they're blaming me saying I've neglected it. As I have said before, I will never aslong as I am on this earth buy another Ducati.
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11 Feb 06, 11:58 AM
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#28 (permalink)
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Track Day Demon
Join Date: Nov 2005
Location: West Sussex
Posts: 230
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BEHOLD. The worlds least looked after 1000LE: http://spintop.co.uk/drbob/

------ Edit by Admin: Added Image and Hosted Video Clip ------
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11 Feb 06, 12:17 PM
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#29 (permalink)
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Ducati 749/999 Moderator
Join Date: Sep 2005
Location: London
Posts: 3,930
Bike: 2006 749 Gloss Black
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Sounds great! 8)
__________________
I see a red bike and I want it painted black, No colors anymore I want them to turn black.
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13 Apr 06, 01:20 PM
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#30 (permalink)
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Track Day Demon
Join Date: Nov 2005
Location: West Sussex
Posts: 230
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A quick update. After numerous phone calls I finally recieved some sort of contact for Ducati, a letter saying how glad they where that I am now happy with the bike and that I am now enjoying it.
I sent a letter back saying that I was still unhappy it was still draging on 6 months later. I recieved on back a few days later saying that the dealer had been contacted on told to sort this situation, and the rep would bre down to look over the bike again and make sure it is sorted this time.
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