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Originally Posted by Mini Mo
Just spoken to Steve and will be ordering some up.
Have you used the comfort seat? Thinking about one of those too.
P.S. Can't believe you're riding from Switzerland go get your bike serviced though 
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Q1: I find that the std seat is fine for me - but I do know that quiet a few folks have gone for "comfort seats".
Q2: I always take my ST4s to Italia for servicing - it is a round trip door to door of between 1,500 and 1,700mls dependant upon the route I take. I do this because they do a great job at a very fair price. I trust'em. And I have never broken down and been dumped at the side of some foreign field on my ST4s since new - and that's now 6yrs ago. I'll be in Italia Moto in Lincoln in just over a weeks time.
In my experience, Ducati's are only unreliable if you take'em to unreliable folk to service, or if you tinker with'em yourself when you really haven't anything between ya ears except a vacuous space. Only my opinion, but the world of Ducati does seem to be over populated by "Qualified Experts" - I just wonder sometimes what they are really "qualified and expert" in?
Enjoy your bags n ST. If ever you are Switzerland way let me know before you set out and I will be more than happy to give you some route tips etc.