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Yeah Last year Digger.....and never again!
We insured better halfs mini cooper S convertible with them.
3 months ago we got a call from some dweeb - which went basically like this...
Him - "Im ringing to let you know that we are going to have to cancel your insurance as your vehicle description is incorrect and does not exist...."
Us - "Pardon??"
Him Repeats
Him "We have been advised by the underwriter that they have refused to pay out on circa 100 policies with Mini Copper S Convertibles as they are not convertibles they are cabriolets, and there is a difference."
Us "But it says Mini Cooper S Convertible on the sales brochures, the V5 and even the handbook - so it must be a Convertible ?"
Him "No - its a cabriolet and your insurance is void - we are sending you a new policy but dont worry - the problem arose with the manufacturer misdescribing it not you, so the new policy will be free for 12 months -"
Us "Great"
Following week.........
Dweeb rings again
"Hello its Dweeb again, about your Mini Cooper S insurance, when I told you it would be free, I made a mistake, it will actually go up £300 more than your current premium, but as your old poilcy has two months until renewal, we'll honour the policy until its expiry".....
To be perfectly honest - they were a nightmare - and wouldn't go near them again..
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Today I will be mostly spending unsuccessfully trying to get sodding Antivirus XP2008 Malware Virus off my PC and put right the total devestation it caused.
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